Recent Commercial Posts

Why Disaster Planning Is Important For Commercial Buildings

11/17/2020 (Permalink)

Do you know why most businesses shut down when hit by a disaster? It is because they do not have an emergency plan to deal with these disasters. Among the businesses that survive, almost all of them have a working and effective emergency plan. This is why planning for a disaster is extremely important for commercial buildings.

Importance Of Disaster Planning For Commercial Buildings

Protecting a commercial building from natural disasters is just as important as protecting the place that you live in. If the building is not prepared to face these disasters, its whole operation will shut down. As a result, the business will face huge losses as well. According to an estimate, 50% of the businesses shut down when a natural disaster hits them because they do not have an effective plan to deal with these disasters. Not investing in an emergency plan is one of the huge mistakes that businesses make. It can cost you a lot more than you ever imagined.

So, if you do not want your business to be among the 50% that shuts down, you need to make sure that the commercial building where the operations of your business are taking place has an effective emergency plan.

What Will Happen To Your Commercial Building If You Do Not Secure It?

When your office is building is secured against disasters, it will ensure the smooth operation of your business. Want to know what will happen to your business if you do not take the necessary steps to secure it against disasters? Keep reading then.

  • Your Building’s Exterior Will Get Damaged

The exterior of the building will be the first thing that will get damaged when hit by a storm. Therefore, it is extremely important that the roof, doors, and windows of your commercial building are prepared to face any unsuitable weather. If you have not reinforced the doors and the windows with any sturdy form of protection, make sure that you invest in it.

  • The Inventory And The Equipment Will Get Flooded

In areas where flooding is common, you must take the necessary steps to keep the office warehouse secure and dry. If you have not taken any preventive measures for it, it can cost you greatly as many important inventories are kept in the warehouse. When the level of the water will rise, the entire inventory will get damaged. Additionally, the equipment placed on the ground level will get damaged as well. This is why you need to keep the place secure and dry.

How To Ensure That Your Commercial Building Is Safe From Disasters?

To make sure that your commercial building is ready to face any unpleasant circumstances, you need to keep it maintained. Evaluate all the systems of the building on regular basis. Make sure that the heating, conditioning, and ventilation systems are working effectively.

You can also partner with an expert company that will help you ensure that all the features of the building are in working condition and the safety equipment is installed correctly or not. So, if you need expert advice, feel free to contact SERVPRO of Woodbury/Deptford.

How To Protect Your Workplace From Natural Disasters

11/17/2020 (Permalink)

We never know when a disaster can strike. This is why it is extremely important to take the necessary steps to protect the property. Protecting your workplace from natural disasters is just as important as protecting your house. So, if your organization is not prepared for such emergencies and natural disasters, you need to take the necessary steps to protect it. Want to know how you can protect your workplace from natural disasters? Keep reading then.

Evaluate Your Area

If you want to be best prepared for natural disasters at the workplace, you need to evaluate and examine your office area and determine which natural disaster poses a possible threat to the area in which your office is located. You should not only evaluate the area in which your office is located, but you should also evaluate your office building as well. It will help you in determining the possible threats to which your office may be exposed and take necessary steps to secure the property.

Come Up With Emergency Plans

Once you have found out the possible threats to which your workplace is exposed, you need to create emergency plans to face these natural disasters. It will help you protect your organization and the workers of your organization as well. The plan should include what to do if the disaster hits your workplace and how to deal with the problem afterward. It should additionally include the ways to ensure the smooth flow of your business when your workplace is hit by an emergency.

Test The Plan

Once you have created the emergency plan that is needed to deal with the natural disasters, you need to make sure that the plan is effective as well. This is why you must test your emergency plan to make sure that it is effective and runs smoothly.

Prepare Emergency Kits

Even though all the companies have the necessary first aid kits to deal with emergencies, it is extremely important to have an emergency kit prepared to deal with natural disasters. For example, if your workplace is exposed to floods, and your workers are not able to travel in such a situation, you need to have the necessary supplies available to deal with such a situation. Some examples of these emergency kits include food and water, personal hygiene items, batteries, radio, etc.

Prepare Your Employees

Apart from preparing emergency kits for your workers, you need to prepare your employees to deal with the emergency as well. Preparing your employees will help them in dealing with natural disasters. Therefore, each of your employees should be trained and prepared for these natural disasters. For this, you need to equip and train your staff with the skills that are needed to deal with the situation such as CPR training and first aid courses.

Creating a solid emergency plan for your workplace to deal with natural disasters is extremely important. It will help you protect your workplace and your employees as well. For more details on how to create an effective emergency plan for your workplace, feel free to contact SERVPRO of Woodbury/Deptford.

Importance Of Having A Disaster Response Program For Your Workplace

11/10/2020 (Permalink)

Natural disasters don’t let anything come in their way. They destroy homes, buildings, offices, and anything else that comes in its way. This is why as a business you should always have a disaster response program in place for quick recovery.

Importance Of A Disaster Response Program

Here are the many reasons why such a plan is important to have for your business:

  • Ensures the safety of employees
  • Provides quick recovery
  • Better communication during emergency time
  • A better settlement from your insurer

Having such a strategy in place is important to recovering fast from any natural disaster. However, many businesses don’t know how to prepare such a plan.

What To Include In Your Disaster Response Plan

Here is everything you should include in your program:

#1. Identify Risk Of Disaster

Identify the kind of disasters that take place mostly in your area. Are you more prone to flooding, earthquakes, hurricanes, etc? This will help you in putting the rest of the plan together.

#2. Preventative Measures

Once you have identified the risks, your second step should be to prevent your place of business from being extensively damaged because of these disasters. Maintain your systems and appliance regularly and provide your staff training on evacuation in case of an emergency.

#3. Make A Comprehensive Plan

There should always be one person appointed who should carry out the plan. This person should be responsible for making a plan that ensures:

  • Safety of employees
  • Securing hazardous chemicals or objects on the premises
  • Keeping the business operational

Apart from that, you should develop a detailed evacuation plan with exit routes, a list of employees, an emergency contact list, and a team that will be responsible for any duty that is related to first aid.

#4. Prepare An Emergency Kit

It is always good to be prepared, especially if you are responsible for the lives of many people. You should always keep a spare emergency kit in the workplace in case of disasters. This kit should include:

  • Extra batteries
  • Flashlight
  • First aid
  • Nonperishable food
  • Water
  • Radio

These are all essential items that people will need in case there is a disaster and they have to stay in the office or need supplies to make their way out.

#5. Insurance

Identifying the risks will let you know the kind of insurance policies you can opt for. This way you can go for a policy that provides adequate coverage for the kind of disasters your business may be prone to. So, choosing a suitable policy for such an event is also an important part of the disaster response plan.

Prevention is better than damage. As a business, you should always be prepared so that your employees can be safe during such a time. You can also consult a professional to develop a comprehensive disaster response plan.

If you go through any sort of disaster or damage then SERVPRO can help with the restoration of your property. For more information, feel free to get in touch with us now.

How To Ensure That Your Facility Is Prepared For Disasters?

11/10/2020 (Permalink)

Natural disasters can hit anywhere without a warning. Even though some disasters come with a warning such as floods, others give you no time for preparation. They strike suddenly without any warning. This is why disaster preparedness is extremely important to keep your facility safe. Not only is it necessary to keep your property safe, but it is also important for your own safety as well. So, how to ensure that your facility is prepared to face natural disasters? You can make your place prepared for disasters by following some basic tips. Keep reading to find out more about them.

  1. Make Sure That Your Facility Is Insured

You may suffer huge financial losses when a disaster hits your property. This is why you need to get the insurance of your property done. Many insurance companies pay claim to their policyholders that are affected by these natural disasters. This allows communities to rebuild once things get back to normal. So, pick the right insurance plan for yourself and protect your property with it.

  1. Make Sure That You Have A Plan

It does not matter where you live. Natural disasters can occur anywhere. To save yourself and your facility from these natural disasters, you need to have a useful plan that you need to have a plan in action. The first step in creating a plan is to identify the types of disasters that your property is exposed to. When you conducted a thorough search on the natural hazards in your area, it will help you prepare a plan for each of these disasters separately.

  1. Do Not Forget To Prepare The Emergency Kit

No matter which area you live in. You need to be prepared for any natural disaster that you may come across. The best way to prepare yourself for these natural disasters is by preparing an emergency kit for yourself and the people around you. There are many things that you can put in your emergency kit. Some of the basic things are a flashlight, utensils, water, canned food, toiletries, and regional maps. Once you have prepared an emergency kit, make sure that you place it in a safe place where you can easily access it when the emergency strikes.

  1. Prepare A List Of Hazardous Objects

While some of the decoration items at your faculty may look good to you, they can trouble you when a disaster hits your place. This is why you need to create a list of all such hazardous objects present at your facility. Go through the list once you have created it. Repair all the hazardous items that can be repaired. Get rid of the items that cannot be repaired as they can prove to be dangerous during a natural disaster.

Preparing your facility for natural disasters is just as important as preparing yourself. When your place is safe and secure, you will have peace of mind as well. so, follow the above-mentioned tips to ensure that your facility is prepared for disasters. If you want more details on making your facility disaster-proof, you can contact SERVPRO of Woodbury/Deptford and we will guide you with everything.

Minimizing Business Interruption

10/15/2020 (Permalink)

When your business is impacted by a disaster minimizing business interruption should be your main concern as an owner, manager or employee.  When a disaster occurs this may not be the first thought that comes to mind.  That is why it is important to have assessed potential risks and have in place a plan to deal with potential threats.   These are a few steps that can be taken to ensure you are prepared.

  1. Identify possible risks to your specific business. Depending upon your industry, size of the structure and geographic location risks will vary.  By identifying the most likely risks to your business is the first step to being prepared for an event.  For example if your located in a cold weather climate a flood from a broken pipe could be a potential issue.
  2. Have a specific plan in place for each potential disaster. After identifying the most likely scenarios have a plan that dictates actions to be taken in each event.  Have an easily accessible plan that the employees in charge would have access to.  Depending upon the scenario the plan should include emergency contact information, a list of vendors to use to remedy each situation and a crisis communication plan.  Having a formal plan that all key employees follow and understand is important in minimizing business interruption.
  3. Understand your insurance coverage. It is important to have a clear understanding of what is covered by your policy in the event of a disaster.  Knowing what coverage you have prior to an event will help in planning how to go about fixing the issue.  It can also save time and stress to already have a clear understanding that whatever happens you are covered.  Having the business interruption coverage that is right for your business is integral to the recovery of your business.
  4. Get back to doing what you do best. With the proper planning and implementation of your plan you should be back to work in no time.  No matter what industry your in, time is money, so getting back to running efficiently as soon as possible is important. 

Here at SERVPRO of Woodbury/Deptford we deal with commercial loss quite often.  It is always our top priority to minimize the business interruption that is experienced by our commercial clients.  We sincerely hope that you never need our services, but we do hope that you are prepared in the unfortunate situation that you do. 

Do you have a plan?

10/2/2020 (Permalink)

As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.
Your organization’s risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.
Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover. 

Prepare your Emergency Plan.
Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.
Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.
Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.
Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.


Information provided by https://www.ready.gov/

Flatten the Curve

6/25/2020 (Permalink)

As many states begin to reopen, we all have feelings of uncertainty going into spaces we used to not think twice about. The grocery store, a coffee shop, your own work desk are all spaces that we used to frequent. At SERVPRO of Woodbury/Deptford we are offering our disinfectant services to places of businesses, so employees and customers feel safe in your place of business. In New Jersey, we have a responsibility to take care of our fellow neighbors. 

Practicing preventative cleaning for reopening is essential. When SERVPRO of Woodbury/Deptford  enters your home or business, we are able to disinfect your entire area with EPA approved products. As we look toward the reopening date, we want to ensure your business is prepared to act and your home is sanitized to guarantee safety. 

We are providing disinfecting services for COVID-19 as well as general detailed cleanings for unoccupied homes collecting dust. 

Our Disinfectant services include:

  • Through cleaning of effected areas with disinfectants approved by the EPA
  • Approved Hospital Grade disinfectant. Our cleaners are usable on any surface and is safe.
  • Surface wiping of critical contact areas. Fixtures, keyboards, phones, door handles, certain contents within the affected area are hand wiped. A 5-10 minute dwell time should be allowed post wipe down. Walls up to a height of approximately 5’ throughout traffic areas.
  • Technicians will always wear masks and gloves. If needed, overalls will also be worn.

Since many homes and offices have been vacant for some time, we also offer a detailed floor to ceiling deep cleaning, from base molding to crown molding including: content manipulation, carpets and upholstered furniture if needed. We will clean every square foot leaving your home or office in the highest condition. 

SERVPRO of Woodbury/Deptford is dedicated to help flatten the curve and insure your safety so you can spend more time focusing on the important things in life. If you have any questions, feel free to call us here at SERVPRO of Woodbury/Deptford, 856-686-0100.

Certified: SERVPRO Cleaned

6/25/2020 (Permalink)

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

SERVPRO Of Woodbury/Deptford (856) 686-0100

How to Detect Water Damage

11/11/2019 (Permalink)

Standing water on the floor is easy to see. Less obvious signs of problems include:

  • Unexpected increases in your water bill
  • Stains on walls, floors or ceilings
  • Damaged or warped flooring
  • Warped bottom panels in under-sink cabinets
  • Peeling paint or wallpaper
  • Corrosion on plumbing valves and fittings

Deal with problems as you find them. Clean up any water or moisture, locate the source and make repairs. Tracking down a leak isn't always straightforward — water can travel along components in the building structure, so the indications of the leak may be in a different part of the home than the leak itself. If necessary, contact a professional roofing contractor, plumber or water damage restoration specialist to help with identification and repair.

In addition to the damage that water causes, it can encourage the growth of mold on walls and floors — where it's readily visible — and in ductwork, attics and crawl spaces — where you might not notice it. A musty odor is a sign that mold may be present.

Mold can cause damage and lead to health problems — deal with it quickly. If the affected area is larger than 3 feet by 3 feet, the Environmental Protection Agency recommends you find a professional mold remediation contractor. For smaller areas, you can clean nonporous surfaces with commercial cleaning products, soap and water or a solution of a cup of bleach to each gallon of water. Follow the instructions and safety precautions for the cleaning product you use and wear appropriate safety gear. Porous surfaces such as drywall need to be replaced. For more information on mold in the home and how to clean it up, see A Brief Guide to Mold, Moisture, and Your Home on the EPA's web site.

Inspecting common sources of water leaks and taking some simple preventative measures can be an effective way to reduce the risk of water damage and mold.

Plumbing

  • Every 6 to 12 months, inspect water lines, shut-off valves and fittings for fixtures such as sinks, toilets and tubs and for appliances such as washing machines, dishwashers and ice makers. Check for cracks, loose connections, kinks and corrosion. If you find a leak, turn off the water to the fixture or appliance until you can make repairs.
  • Check around toilets to make sure water is not leaking at the base — an indication that the wax ring between the toilet and floor might need replacing or that there might be a crack in the base.
  • If the temperature drops near the 20°F mark, allow faucets connected to vulnerable pipes — those not protected in insulated spaces — to drip. This helps minimize the risk of burst pipes by relieving pressure if the pipes freeze.

Appliances

  • Replace washing machine supply hoses at least every five years. Consider using stainless-steel mesh hoses. Keep the machine properly balanced — over time, an unbalanced machine can move, pulling free the hose connections. Read Maintain Your Washer and Dryer for instructions on replacing hoses and balancing the washing machine.
  • Consider turning off the water to the washing machine when it's not in use.
  • Don't operate a dishwasher or washing machine while your house is unoccupied.
  • Follow the manufacturer-specified maintenance for your appliances, including your water heater. Have the water heater inspected every couple of years.

Roof and Gutters

  • Have your roof inspected every three years by a professional, but also check routinely for damage you can see from the ground — such as broken and missing shingles or damaged flashing. A poorly maintained roof can lead to leaks in the home and additional damage to the roof itself.
  • If your roof doesn't have a drip edge or drip cap, consider having one added. This component helps keep water away from the roof deck and directs runoff into gutters.
  • Keep gutters clear and well-maintained. Gutters that overflow, leak or don't drain properly allow water to seep into your roof and into your foundation, crawlspace or basement. See Gutter Cleaning and Repair for steps to keep your gutters working correctly.
  • Make sure gutter downspouts direct rainwater away from the home's foundation. Use extensions to carry water at least 6 feet from the house.

Exterior Walls and Foundation

  • Inspect the exterior of your home. Caulk around gaps at plumbing and ventilation entry and exit points. See How to Caulk for instructions. Repair cracked mortar joints.
  • Check to see if roots from shrubs near your home have caused damage that can allow water to enter the foundation. You may need to remove shrubs that are close to the house to prevent problems. Roots can also damage and block in-ground pipes, causing leaks near the foundation and sewer backups in the home.
  • Keep shrubbery beds and other landscape features sloped to direct water away from the home.
  • Look for evidence of erosion or settling at the foundation that can indicate water problems.

Additional Tips to Avoid Water Damage

  • Have your attic ventilation and insulation inspected annually and seal gaps that allow warm air into the attic — such as those around access doors and light fixtures. When warm air collects in the attic, it can lead to the formation of an ice dam — ice around the eaves that causes water from melting snow and ice to back up under the shingles and leak into your home.
  • If you have a sump pump, test it several times during the year. Follow the manufacturer's maintenance instructions.
  • Check your water pressure with a pressure gauge; typically these screw onto a hose bib. The pressure in an average home is around 50 to 70 pounds per square inch (psi). Higher pressure causes extra stress on pipes and fittings and can lead to leaks.
  • Inspect tile and grout around showers and tubs. Make any necessary repairs. Read Replace a Broken Ceramic Tile and Repair Tile Grout for step-by-step instructions. 
  • Check for leaks around windows during rains and seal any you find.
  • Use exhaust fans in the kitchen and bathroom to move excess moisture out of the house. Moisture in the air can condense on cool surfaces and cause problems. Read Controlling Moisture and Humidity in the Home for more ways to reduce indoor moisture.
  • Locate your water shut-off valve so you can quickly turn off water to the home in an emergency. See Shut Off Your Home Water Supply for instructions on locating the valve.

Emergency Ready Profile!

11/11/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
  • This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
  • This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
  • This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO of Woodbury/Deptford can Email you a Sample Copy, of an Emergency Ready Profile!

Limiting Down Time During a Water Loss

10/15/2019 (Permalink)

When plumbing leaks occur in a multi-story building such as office buildings or hotels, turning off the water supply at the main valve is vital to avoid additional damage. Identify where the broken pipe is located to determine if a water valve is near the source rather than on a lower floor or utility closet. Turning off water valves as quickly as possible prevents primary damage to surfaces in addition to secondary damage from mold and mildew. Business owners can prevent slow leaks in buildings by tracking water bills each month and maintaining safety protocols in boiler and water heater rooms.

Avoid Business Interruption to Prevent Financial Losses

Preventing extensive property damage also helps to avoid business interruption loss along with the possibility of creating liability claims from nearby property owners, tenants or guests. Maintenance personnel in businesses are responsible for turning off the main water valve during normal hours of operation before beginning Mitigation services. However, when leaks happen at unusual times such as during the night or on weekends, tenants, employees and managers do not know what to do.

Important Emergency Water Damage Guidelines

Having Emergency Water Damage guidelines in place at businesses can help to reduce losses. Begin by taking the following steps to assess a property to have procedures in place when water leaks occur.

Step One: Inspect Properties

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

Create and implement a loss mitigation plan for employees to follow when finding a leak in a multi-story building. A basic emergency plan should contain written guidelines that include conducting initial and annual training for staff and tenants concerning procedures to follow after finding a water leak. The plan should also include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

Maintain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff

• Plumbers

• Electricians

• Tenants

• Local water company after-hours number

• Water mitigation service vendors such as SERVPRO of Woodbury/Deptford

• Building agent or broker

Step Four: Additional Plans

When a major water disaster happens in a multi-story business, owners need to know where all records are kept along with essential services and key operating systems. Business owners should always have duplicate records in a safe place off-site in addition to having online records. Understand the procedures for relocation or movement of goods, records or tenants to a safe area. A written plan for evacuation of employees, guests and tenants along with equipment shutdown and closing a facility is essential to save property and people from danger.

Emergency Response Plan

10/3/2019 (Permalink)

Did you know as many as 50% of businesses close down following a disaster, according to the latest research? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

I just want to introduce myself and let you know what SERVPRO Woodbury/Deptford can do for your home and your business. My name is Kathy and we here at SERVPRO of Woodbury/Deptford want to make sure that in the event of a disaster you are ready for whatever happens and ready to move forward in a positive way. That is why we offer our clients a free Emergency Ready Profile. By developing a SERVPRO Emergency READY Profile business interruption can be minimized by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help lowering effects of water and fire damage to your business.

The SERVPRO Emergency READY Profile Advantages:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO Woodbury/Deptford as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

No one plans for a disaster but you can be “Ready for whatever happens.”

Call SERVPRO Woodbury/Deptford

(856) 686-0100

Water damage in Deptford NJ

6/26/2019 (Permalink)


It is common knowledge that most commercial buildings have fire sprinkler systems that work to prevent fire damage. However, many do not realize how important these fixtures are in the case of fire. In fact, mounting evidence shows that this form of fire protection is more effective than many give it credit for.

If you are thinking about investing in new fire sprinkler systems, consider the ways that commercial sprinkler systems can benefit your building in case of fire:

Sprinkler Systems Are Virtually Fault-Free

In a recent study conducted on fires, the researchers discovered that fire sprinkler systems operated during 91% of all reported structure fires large enough to activate the systems. Ultimately, nine times out of 10, the sprinkler systems worked. Typically, the reason sprinkler systems stop working due to a lack of maintenance. This fact drives home the importance of regularly repairing your commercial fire sprinkler systems and replacing them if necessary.

Fire Sprinklers are Capable of Cutting Potential Losses in Half

It’s no secret that fires can result in devastating damage to both the structure of the building and the people that are trapped inside. Another recent study found that when paired with early warning systems, automatic fire sprinklers help to reduce property damage, injuries, and loss of life by over 50%. Those are numbers you just can’t ignore!

Fire Sprinklers Help Save Lives

Perhaps one of the most important things that fire sprinklers do is help to lower the risk of death and injury during devastating structure fires. According to a study from the National Fire Protection Association, there has been no record of more than two lives lost inside of a building with a full sprinkler protection that was well maintained and fully functioning.

As you can see, having a full system sprinkler system is a crucial part of fire protection for commercial buildings. If you already have a sprinkler system in place, make sure your fire alarm inspections are up to date and your fire protection equipment is functioning properly. Fire alarm inspections can mean life or death — make sure your equipment is working when it counts.

Sewer Backup and prevention tips

6/26/2019 (Permalink)

Sewage backup in Woodbury, NJ and prevention tips.

Backed up sewers can wreak havoc on a home, causing thousands of dollars in damage to floors, walls, furniture and electrical systems. Sewer backup coverage is available from most insurers for a nominal cost—usually an additional annual premium of $40-$50. 

For homes that have been severely damaged and are uninhabitable, homeowners policies may provide Loss of Use coverage, which provides reimbursement for lodging, food and other living expenses you may incur as a result of having to live outside of your home. Loss of Use coverage also reimburses you for the lost rental income if you rent out part of the house.

Causes of Sewer Backup

Aging Sewer Systems: The Civil Engineering Research Foundation reports that the number of backed up sewers is increasing at an alarming rate of about 3 percent annually. In addition, a recent report from the American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer lines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.

Combined Pipelines: Problems also arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.

Blockages Due to Tree Roots: Shrubs and trees seeking moisture will make their way into sewer line cracks. These roots can cause extensive damage. They may start out small, getting into a small crack in the pipe; but as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages. Tree roots can travel a long way, and roots from different types of trees act differently. If city trees are suspected, your plumber can contact the city, and samples of the roots will be used to help identify the trees and who is responsible for cleanup. Sometimes the blockage is a result of a combination of city and private trees. In this case costs are split between the city and the property owner.

Sanitary Main: A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains. Usually this happens slowly, giving the owner time to call a licensed plumber to assess the damage. If water is entering into your basement at a rapid rate, call the city public works office and report the problem immediately.

Water in Basement: Most basement flooding is not related to the sanitary sewer system. In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This is particularly true in older buildings, where cracks may have developed in the foundation or floor slab that allow water to enter the basement. The cement floor and basement walls of these structures may have deteriorated to the point that they are no longer waterproof. In these cases, water can show up in a basement that has never had a water problem. This will usually happen after a number of rain storms, when the ground is saturated. Drainage can be improved by making sure that water drains away from the building. Owners may also be able to prevent flooding by water sealing the basement.

Most homeowners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral—the pipeline between the city sanitary sewer main, usually located in the street—and the building. The sewer lateral is owned and maintained by the property owner including any part that extends into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the problem.

Protect Your Commercial Building fro Water Damage, Due to Plumbing Leaks

11/12/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

When plumbing leaks occur in a multi-story building such as office buildings or hotels, turning off the water supply at the main valve is vital to avoid additional damage. Identify where the broken pipe is located to determine if a water valve is near the source rather than on a lower floor or utility closet. Turning off water valves as quickly as possible prevents primary damage to surfaces in addition to secondary damage from mold and mildew. Business owners can prevent slow leaks in buildings by tracking water bills each month and maintaining safety protocols in boiler and water heater rooms.

Avoid Business Interruption to Prevent Financial Losses

Preventing extensive property damage also helps to avoid business interruption loss along with the possibility of creating liability claims from nearby property owners, tenants or guests. Maintenance personnel in businesses are responsible for turning off the main water valve during normal hours of operation before beginning Mitigation services. However, when leaks happen at unusual times such as during the night or on weekends, tenants, employees and managers do not know what to do.

Important Emergency Water Damage Guidelines

Having Emergency Water Damage guidelines in place at businesses can help to reduce losses. Begin by taking the following steps to assess a property to have procedures in place when water leaks occur.

Step One: Inspect Properties

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

Create and implement a loss mitigation plan for employees to follow when finding a leak in a multi-story building. A basic emergency plan should contain written guidelines that include conducting initial and annual training for staff and tenants concerning procedures to follow after finding a water leak. The plan should also include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

Maintain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff

• Plumbers

• Electricians

• Tenants

• Local water company after-hours number

• Water mitigation service vendors such as SERVPRO of Woodbury/Deptford, NJ

• Building agent or broker

Step Four: Additional Plans

When a major water disaster happens in a multi-story business, owners need to know where all records are kept along with essential services and key operating systems. Business owners should always have duplicate records in a safe place off-site in addition to having online records. Understand the procedures for relocation or movement of goods, records or tenants to a safe area. A written plan for evacuation of employees, guests and tenants along with equipment shutdown and closing a facility is essential to save property and people from danger.

Detect and Prevent Water Damage

11/12/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Standing water on the floor is easy to see. Less obvious signs of problems include:

  • Unexpected increases in your water bill
  • Stains on walls, floors or ceilings
  • Damaged or warped flooring
  • Warped bottom panels in under-sink cabinets
  • Peeling paint or wallpaper
  • Corrosion on plumbing valves and fittings

Deal with problems as you find them. Clean up any water or moisture, locate the source and make repairs. Tracking down a leak isn't always straightforward — water can travel along components in the building structure, so the indications of the leak may be in a different part of the home than the leak itself. If necessary, contact a professional roofing contractor, plumber or water damage restoration specialist to help with identification and repair.

In addition to the damage that water causes, it can encourage the growth of mold on walls and floors — where it's readily visible — and in ductwork, attics and crawl spaces — where you might not notice it. A musty odor is a sign that mold may be present.

Mold can cause damage and lead to health problems — deal with it quickly. If the affected area is larger than 3 feet by 3 feet, the Environmental Protection Agency recommends you find a professional mold remediation contractor. For smaller areas, you can clean nonporous surfaces with commercial cleaning products, soap and water or a solution of a cup of bleach to each gallon of water. Follow the instructions and safety precautions for the cleaning product you use and wear appropriate safety gear. Porous surfaces such as drywall need to be replaced. For more information on mold in the home and how to clean it up, see A Brief Guide to Mold, Moisture, and Your Home on the EPA's web site.

Inspecting common sources of water leaks and taking some simple preventative measures can be an effective way to reduce the risk of water damage and mold.

Plumbing

  • Every 6 to 12 months, inspect water lines, shut-off valves and fittings for fixtures such as sinks, toilets and tubs and for appliances such as washing machines, dishwashers and ice makers. Check for cracks, loose connections, kinks and corrosion. If you find a leak, turn off the water to the fixture or appliance until you can make repairs.
  • Check around toilets to make sure water is not leaking at the base — an indication that the wax ring between the toilet and floor might need replacing or that there might be a crack in the base.
  • If the temperature drops near the 20°F mark, allow faucets connected to vulnerable pipes — those not protected in insulated spaces — to drip. This helps minimize the risk of burst pipes by relieving pressure if the pipes freeze.

Appliances

  • Replace washing machine supply hoses at least every five years. Consider using stainless-steel mesh hoses. Keep the machine properly balanced — over time, an unbalanced machine can move, pulling free the hose connections. Read Maintain Your Washer and Dryer for instructions on replacing hoses and balancing the washing machine.
  • Consider turning off the water to the washing machine when it's not in use.
  • Don't operate a dishwasher or washing machine while your house is unoccupied.
  • Follow the manufacturer-specified maintenance for your appliances, including your water heater. Have the water heater inspected every couple of years.

Roof and Gutters

  • Have your roof inspected every three years by a professional, but also check routinely for damage you can see from the ground — such as broken and missing shingles or damaged flashing. A poorly maintained roof can lead to leaks in the home and additional damage to the roof itself.
  • If your roof doesn't have a drip edge or drip cap, consider having one added. This component helps keep water away from the roof deck and directs runoff into gutters.
  • Keep gutters clear and well-maintained. Gutters that overflow, leak or don't drain properly allow water to seep into your roof and into your foundation, crawlspace or basement. See Gutter Cleaning and Repair for steps to keep your gutters working correctly.
  • Make sure gutter downspouts direct rainwater away from the home's foundation. Use extensions to carry water at least 6 feet from the house.

Exterior Walls and Foundation

  • Inspect the exterior of your home. Caulk around gaps at plumbing and ventilation entry and exit points. See How to Caulk for instructions. Repair cracked mortar joints.
  • Check to see if roots from shrubs near your home have caused damage that can allow water to enter the foundation. You may need to remove shrubs that are close to the house to prevent problems. Roots can also damage and block in-ground pipes, causing leaks near the foundation and sewer backups in the home.
  • Keep shrubbery beds and other landscape features sloped to direct water away from the home.
  • Look for evidence of erosion or settling at the foundation that can indicate water problems.

Additional Tips to Avoid Water Damage

  • Have your attic ventilation and insulation inspected annually and seal gaps that allow warm air into the attic — such as those around access doors and light fixtures. When warm air collects in the attic, it can lead to the formation of an ice dam — ice around the eaves that causes water from melting snow and ice to back up under the shingles and leak into your home.
  • If you have a sump pump, test it several times during the year. Follow the manufacturer's maintenance instructions.
  • Check your water pressure with a pressure gauge; typically these screw onto a hose bib. The pressure in an average home is around 50 to 70 pounds per square inch (psi). Higher pressure causes extra stress on pipes and fittings and can lead to leaks.
  • Inspect tile and grout around showers and tubs. Make any necessary repairs. Read Replace a Broken Ceramic Tile and Repair Tile Grout for step-by-step instructions. 
  • Check for leaks around windows during rains and seal any you find.
  • Use exhaust fans in the kitchen and bathroom to move excess moisture out of the house. Moisture in the air can condense on cool surfaces and cause problems. Read Controlling Moisture and Humidity in the Home for more ways to reduce indoor moisture.
  • Locate your water shut-off valve so you can quickly turn off water to the home in an emergency. See Shut Off Your Home Water Supply for instructions on locating the valve.

Commercial Fire Damage

10/16/2018 (Permalink)

Commercial Fire Damage, and Restoration, and the Process of Fire Restoration, Fire Damage in Deptford NJ.  The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event. One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire a firm that is associated with the Institute of Inspection Cleaning and Restoration Certification.  

Homeowners and business owners may be in shock from the initial devastation. It is important to try and follow the proper steps to achieve a complete fire restoration. Service providers that are associated with the Institute will have the following distinctions: current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information. Customers should also check all references and obtain price quotes prior to hiring anyone. Any contracts that are presented should be reviewed closely.

The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind. If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation. Clean from the ceilings to the floors and vacuum all floors and upholstery. Wash any items that are able to be laundered. Clean the outside with a pressure washer if available. 

If immediate clean up is not done, it can lead to devastating effects. Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue. After a few hours, acid will stain bathrooms and many other areas of the home or business. Within days, walls will discolor permanently and items will begin to rust due to the acid residue.  Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind. Soot residue will be layered throughout the home or business. For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a preloss state. One company or service provider should be able to handle the damage. The seal of Certification by the Institute should be shown on any provider’s website. This shows the customer the reliability and the expertise of the service provider.

Residue and smoky odors need to be removed immediately. Professionals will use the process of fire restoration to achieve satisfactory results. These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteractant and deodorizing fog. Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.

Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. Professionals can be contacted in a timely manner to return the area to a preloss state.  By hiring the right professionals the victims can have some peace of mind during a very stressful time.

sewer cleaning

10/5/2018 (Permalink)

Backed up sewers can wreak havoc on a home, causing thousands of dollars in damage to floors, walls, furniture and electrical systems. Sewer backup coverage is available from most insurers for a nominal cost—usually an additional annual premium of $40-$50. 

For homes that have been severely damaged and are uninhabitable, homeowners policies may provide Loss of Use coverage, which provides reimbursement for lodging, food and other living expenses you may incur as a result of having to live outside of your home. Loss of Use coverage also reimburses you for the lost rental income if you rent out part of the house.

Causes of Sewer Backup

Aging Sewer Systems: The Civil Engineering Research Foundation reports that the number of backed up sewers is increasing at an alarming rate of about 3 percent annually. In addition, a recent report from the American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer lines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.

Combined Pipelines: Problems also arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.

Blockages Due to Tree Roots: Shrubs and trees seeking moisture will make their way into sewer line cracks. These roots can cause extensive damage. They may start out small, getting into a small crack in the pipe; but as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages. Tree roots can travel a long way, and roots from different types of trees act differently. If city trees are suspected, your plumber can contact the city, and samples of the roots will be used to help identify the trees and who is responsible for cleanup. Sometimes the blockage is a result of a combination of city and private trees. In this case costs are split between the city and the property owner.

Sanitary Main: A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains. Usually this happens slowly, giving the owner time to call a licensed plumber to assess the damage. If water is entering into your basement at a rapid rate, call the city public works office and report the problem immediately.

Water in Basement: Most basement flooding is not related to the sanitary sewer system. In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This is particularly true in older buildings, where cracks may have developed in the foundation or floor slab that allow water to enter the basement. The cement floor and basement walls of these structures may have deteriorated to the point that they are no longer waterproof. In these cases, water can show up in a basement that has never had a water problem. This will usually happen after a number of rain storms, when the ground is saturated. Drainage can be improved by making sure that water drains away from the building. Owners may also be able to prevent flooding by water sealing the basement.

Most homeowners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral—the pipeline between the city sanitary sewer main, usually located in the street—and the building. The sewer lateral is owned and maintained by the property owner including any part that extends into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the problem.

How to File a Claim

For insurance purposes, take before and after photos of the affected areas and itemize any property losses. Save all receipts related to repair, cleaning or damages and contact your insurance agent or company representative as soon as possible.

How to Prevent Backups In Your Lateral and in the City Main

Dispose of Grease Properly: Cooking oil should be poured into a heat-resistant container and disposed of properly, after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.

Dispose of Paper Products Properly: Paper towels, disposable (and cloth) diapers and feminine products can cause a great deal of trouble in the property owner's lateral as well as in the city main. These products do not deteriorate quickly, as bathroom tissue does, so do not put them down the drain or toilet.

Replace Your Line with New Plastic Pipe: One way to prevent tree roots from entering your line is to replace your line and tap with new plastic pipe. If you have continuing problems with tree roots in your lateral, you may have to have the roots cut periodically.

Correct Illegal Plumbing Connections: Do not connect French drains, sump pumps and other flood control systems to your sanitary sewer. It is illegal, and debris and silt will clog your line. Consult a plumber to correct any pre-existing illegal connections. French drains are common drainage systems, primarily used to prevent ground and surface water from penetrating or damaging building foundations.

Install a Backwater Prevention Valve: A backwater valve is a fixture installed into a sewer line, and sometimes into a drain line, in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but not to come back in. Property owners are responsible for the installation and maintenance of backwater valves. The cost to install one depends on the type of plumbing in the building and the difficulty of installation. Check with a qualified plumber.

What to Do If You Experience a Sewer Backup

A sewer backup can lead to disease, destruction of your valuables, damage to your house or business, and can even result in electrical malfunctions. Prompt cleanup of affected property can help minimize the inconvenience and prevent mold or further damage. If you experience a sewer backup situation, immediately arrange for the cleanup of your property. This should include:

  • Wet-vacuuming or removal of spillage
  • Mopping floors and wiping walls with soap and disinfectant
  • Flushing out and disinfecting plumbing fixtures
  • Steam cleaning or removing wet carpets or drapes
  • Repairing or removing damaged wallboard or wall covering
  • Cleanup of ductwork

Fire Safety

6/26/2018 (Permalink)

Why is the Close Your Door message so important now?

Because fires have become more dangerous than ever.

Modern synthetic construction materials, home furnishings, and contemporary layouts allow fire to spread and become toxic much faster – like three-minutes-or-less-to-get-out faster.

But a closed door can slow the spread, reduce toxic smoke levels, improve oxygen levels and decrease temperatures dramatically – and that could make a life-saving difference in your home.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Woodbury/Deptford  has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

Sewage Backup in Woodbury/Deptford, NJ and Prevention Tips

6/26/2018 (Permalink)

Backed up sewers can wreak havoc on a home, causing thousands of dollars in damage to floors, walls, furniture and electrical systems. Sewer backup coverage is available from most insurers for a nominal cost—usually an additional annual premium of $40-$50. 

For homes that have been severely damaged and are uninhabitable, homeowners policies may provide Loss of Use coverage, which provides reimbursement for lodging, food and other living expenses you may incur as a result of having to live outside of your home. Loss of Use coverage also reimburses you for the lost rental income if you rent out part of the house.

Causes of Sewer Backup

Aging Sewer Systems: The Civil Engineering Research Foundation reports that the number of backed up sewers is increasing at an alarming rate of about 3 percent annually. In addition, a recent report from the American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer lines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.

Combined Pipelines: Problems also arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.

Blockages Due to Tree Roots: Shrubs and trees seeking moisture will make their way into sewer line cracks. These roots can cause extensive damage. They may start out small, getting into a small crack in the pipe; but as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages. Tree roots can travel a long way, and roots from different types of trees act differently. If city trees are suspected, your plumber can contact the city, and samples of the roots will be used to help identify the trees and who is responsible for cleanup. Sometimes the blockage is a result of a combination of city and private trees. In this case costs are split between the city and the property owner.

Sanitary Main: A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains. Usually this happens slowly, giving the owner time to call a licensed plumber to assess the damage. If water is entering into your basement at a rapid rate, call the city public works office and report the problem immediately.

Water in Basement: Most basement flooding is not related to the sanitary sewer system. In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This is particularly true in older buildings, where cracks may have developed in the foundation or floor slab that allow water to enter the basement. The cement floor and basement walls of these structures may have deteriorated to the point that they are no longer waterproof. In these cases, water can show up in a basement that has never had a water problem. This will usually happen after a number of rain storms, when the ground is saturated. Drainage can be improved by making sure that water drains away from the building. Owners may also be able to prevent flooding by water sealing the basement.

Most homeowners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral—the pipeline between the city sanitary sewer main, usually located in the street—and the building. The sewer lateral is owned and maintained by the property owner including any part that extends into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the problem.

How to File a Claim

For insurance purposes, take before and after photos of the affected areas and itemize any property losses. Save all receipts related to repair, cleaning or damages and contact your insurance agent or company representative as soon as possible.

How to Prevent Backups In Your Lateral and in the City Main

Dispose of Grease Properly: Cooking oil should be poured into a heat-resistant container and disposed of properly, after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.

Dispose of Paper Products Properly: Paper towels, disposable (and cloth) diapers and feminine products can cause a great deal of trouble in the property owner's lateral as well as in the city main. These products do not deteriorate quickly, as bathroom tissue does, so do not put them down the drain or toilet.

Replace Your Line with New Plastic Pipe: One way to prevent tree roots from entering your line is to replace your line and tap with new plastic pipe. If you have continuing problems with tree roots in your lateral, you may have to have the roots cut periodically.

Correct Illegal Plumbing Connections: Do not connect French drains, sump pumps and other flood control systems to your sanitary sewer. It is illegal, and debris and silt will clog your line. Consult a plumber to correct any pre-existing illegal connections. French drains are common drainage systems, primarily used to prevent ground and surface water from penetrating or damaging building foundations.

Install a Backwater Prevention Valve: A backwater valve is a fixture installed into a sewer line, and sometimes into a drain line, in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but not to come back in. Property owners are responsible for the installation and maintenance of backwater valves. The cost to install one depends on the type of plumbing in the building and the difficulty of installation. Check with a qualified plumber.

What to Do If You Experience a Sewer Backup

A sewer backup can lead to disease, destruction of your valuables, damage to your house or business, and can even result in electrical malfunctions. Prompt cleanup of affected property can help minimize the inconvenience and prevent mold or further damage. If you experience a sewer backup situation, immediately arrange for the cleanup of your property. This should include:

  • Wet-vacuuming or removal of spillage
  • Mopping floors and wiping walls with soap and disinfectant
  • Flushing out and disinfecting plumbing fixtures
  • Steam cleaning or removing wet carpets or drapes
  • Repairing or removing damaged wallboard or wall covering
  • Cleanup of ductwork

EMERGENCY RESPONSE PLAN

4/2/2018 (Permalink)

Did you know as many as 50% of businesses close down following a disaster, according to the latest research? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

I just want to introduce myself and let you know what SERVPRO Woodbury/Deptford can do for you and your business. My name is Kathy Attilio and we want to make sure that in the event of a disaster you are ready for whatever happens and ready to move forward in a positive way. That is why we offer our clients a free Emergency Ready Profile. By developing a SERVPRO Emergency READY Profile business interruption can be minimized by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help lowering effects of water and fire damage to your business.

The SERVPRO Emergency READY Profile Advantages:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO Woodbury/Deptford as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

No one plans for a disaster but you can be “Ready for whatever happens.”

Call SERVPRO Woodbury/Deptford

(856) 686-0100

EMERGENCY RESPONSE PLAN

4/2/2018 (Permalink)

Did you know as many as 50% of businesses close down following a disaster, according to the latest research? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

I just want to introduce myself and let you know what SERVPRO Woodbury/Deptford can do for you and your business. My name is Kathy Attilio and we want to make sure that in the event of a disaster you are ready for whatever happens and ready to move forward in a positive way. That is why we offer our clients a free Emergency Ready Profile. By developing a SERVPRO Emergency READY Profile business interruption can be minimized by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help lowering effects of water and fire damage to your business.

The SERVPRO Emergency READY Profile Advantages:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO Woodbury/Deptford as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

No one plans for a disaster but you can be “Ready for whatever happens.”

Call SERVPRO Woodbury/Deptford

(856) 686-0100

Water Damage in Woolwich NJ, Water Damage in Woolwich NJ, and The SERVPRO Emergency READY Profile Advantage, FREE SAMPLE PROFILE, PDF Document

10/13/2017 (Permalink)

Water Damage in Woolwich NJ, Water Damage in Woolwich NJ, and The SERVPRO Emergency READY Profile Advantage, FREE SAMPLE PROFILE, PDF Document

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
  • This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
  • This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
  • This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Our SERVPRO location can Email you a Sample Copy, of an Emergency Ready Profile!

Protect Your Commercial Buildings from Water Damage, Due to Plumbing Leaks, Water damage in Woodbury NJ, Water Damage in Deptford NJ,

10/5/2017 (Permalink)

Protect Your Commercial Buildings from Water Damage, Due to Plumbing Leaks, Water damage in Woodbury NJ, Water Damage in Deptford NJ,

When plumbing leaks occur in a multi-story building such as office buildings or hotels, turning off the water supply at the main valve is vital to avoid additional damage. Identify where the broken pipe is located to determine if a water valve is near the source rather than on a lower floor or utility closet. Turning off water valves as quickly as possible prevents primary damage to surfaces in addition to secondary damage from mold and mildew. Business owners can prevent slow leaks in buildings by tracking water bills each month and maintaining safety protocols in boiler and water heater rooms.

Avoid Business Interruption to Prevent Financial Losses

Preventing extensive property damage also helps to avoid business interruption loss along with the possibility of creating liability claims from nearby property owners, tenants or guests. Maintenance personnel in businesses are responsible for turning off the main water valve during normal hours of operation before beginning Mitigation services. However, when leaks happen at unusual times such as during the night or on weekends, tenants, employees and managers do not know what to do.

Important Emergency Water Damage Guidelines

Having Emergency Water Damage guidelines in place at businesses can help to reduce losses. Begin by taking the following steps to assess a property to have procedures in place when water leaks occur.

Step One: Inspect Properties

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

Create and implement a loss mitigation plan for employees to follow when finding a leak in a multi-story building. A basic emergency plan should contain written guidelines that include conducting initial and annual training for staff and tenants concerning procedures to follow after finding a water leak. The plan should also include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

Maintain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff

• Plumbers

• Electricians

• Tenants

• Local water company after-hours number

• Water mitigation service vendors such as SERVPRO of Cherry Hill NJ

• Building agent or broker

Step Four: Additional Plans

When a major water disaster happens in a multi-story business, owners need to know where all records are kept along with essential services and key operating systems. Business owners should always have duplicate records in a safe place off-site in addition to having online records. Understand the procedures for relocation or movement of goods, records or tenants to a safe area. A written plan for evacuation of employees, guests and tenants along with equipment shutdown and closing a facility is essential to save property and people from danger.

Post Hurricane Clean Up Tips, Hurricane Irma, Mitigation, SERVPRO,

9/12/2017 (Permalink)

Post Hurricane Clean Up Tips, Hurricane Irma, Mitigation, SERVPRO,

Post Hurricane Clean Up Tips, Hurricane Irma, Mitigation, SERVPRO,

Commercial Water Damage in Westville NJ, Flood Damage in Westville NJ, Water Damage in Woodbury, NJ

6/22/2017 (Permalink)

Commercial Water Damage in Westville NJ, Flood Damage in Westville NJ, Water Damage in Woodbury, NJ

Commercial Water Damage in Westville NJ, Flood Damage in Westville NJ, Water Damage in Woodbury, NJ,

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy. Often the verbiage of this addendum is similar to "Sewer and Drain Coverage".

Those individuals who are affected by wide scale flooding may have the ability to apply for government and FEMA grants through the Individual Assistance program. On a larger level, businesses, cities, and communities can apply to the FEMA Public Assistance program for funds to assist after a large flood. For example, the city of Fond du Lac Wisconsin received $1.2 million FEMA grant after flooding in June 2008. The program allows the city to purchase the water damaged properties, demolish the structures, and turn the properties into public green space.

Causes

Water damage can originate by different sources such as a broken dishwasher hose, a washing machine overflow, a dishwasher leakage, broken/leaking pipes, and clogged toilets. According to the Environmental Protection Agency, 13.7% of all water used in the home today can be attributed to plumbing leaks.[3] On average that is approximately 10,000 gallons of water per year wasted by leaks for each US home. A tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.[4]According to Claims Magazine in August 2000, broken water pipes ranked second to hurricanes in terms of both the number of homes damaged and the amount of claims (on average $50,000 per insurance claim costs in the US. Experts suggest that homeowners inspect and replace worn pipe fittings and hose connections to all household appliances that use water at least once a year. This includes washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator ice makers, water softeners and humidifiers. A few US companies offer whole-house leak protection systems utilizing flow-based technologies. A number of insurance companies offer policy holders reduced rates for installing a whole-house leak protection system.

As far as insurance coverage is concerned, most damage caused by bad weather is considered flood damage and normally is not covered under homeowners insurance. Coverage for bad weather would usually require flood insurance.

Categories

Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "clean water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Classes

Class of water damage is determined by the probable rate of evaporation based on the type of materials affected, or wet, in the room or space that was flooded. Determining the class of water damage is an important first step, and will determine the amount and type of equipment utilized to dry-down the structure.[7]

Class 1 - Slow Rate of Evaporation. Affects only a portion of a room. Materials have a low permeance/porosity. Minimum moisture is absorbed by the materials.

Class 2 - Fast Rate of Evaporation. Water affects the entire room of carpet and cushion. May have wicked up the walls, but not more than 24 inches.

Class 3 - Fastest Rate of Evaporation. Water generally comes from overhead, affecting the entire area; walls, ceilings, insulation, carpet, cushion, etc.

Class 4 - Specialty Drying Situations. Involves materials with a very low permeance/porosity, such as hardwood floors, concrete, crawlspaces, plaster, etc. Drying generally requires very low specific humidity to accomplish drying.

Restoration

See also: Convectant drying

Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant. For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.[8] Water damage restoration can be performed by property management teams, building maintenance personnel, or by the homeowners themselves; however, contacting a certified professional water damage restoration specialist is often regarded as the safest way to restore water damaged property.

Standards and regulation

While there are currently no government regulations in the United States dictating procedures, two certifying bodies, the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the RIA, do recommend standards of care. The IICRC-recommended standard is IICRC S500.

Fire and Water Restoration companies are regulated by the appropriate state's Department of Consumer Affairs - usually the state contractors license board. In California, all Fire and Water Restoration companies must register with the California Contractors State License Board.[10] Presently, the California Contractors State License Board has no specific classification for "water and fire damage restoration."

Procedures

Water damage restoration is often prefaced by a loss assessment and evaluation of affected materials. The damaged area is inspected with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub floor drying equipment is left in the residence. Industry standards state that drying vendors should return at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls and contents.

Commercial Water Damage in Sewell NJ, Flood Damage in Westville NJ,

6/22/2017 (Permalink)

Commercial Water Damage in Sewell NJ, Flood Damage in Westville NJ,

Commercial Water Damage in Sewell NJ, Flood Damage in Westville NJ,

Water damage can originate by different sources such as a broken dishwasher hose, a washing machine overflow, a dishwasher leakage, broken/leaking pipes, and clogged toilets. According to the Environmental Protection Agency, 13.7% of all water used in the home today can be attributed to plumbing leaks.

On average that is approximately 10,000 gallons of water per year wasted by leaks for each US home. A tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.

According to Claims Magazine in August 2000, broken water pipes ranked second to hurricanes in terms of both the number of homes damaged and the amount of claims (on average $50,000 per insurance claim costs in the US.

Experts suggest that homeowners inspect and replace worn pipe fittings and hose connections to all household appliances that use water at least once a year. This includes washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator ice makers, water softeners and humidifiers.

A few US companies offer whole-house leak protection systems utilizing flow-based technologies. A number of insurance companies offer policy holders reduced rates for installing a whole-house leak protection system.

As far as insurance coverage is concerned, most damage caused by bad weather is considered flood damage and normally is not covered under homeowners insurance. Coverage for bad weather would usually require flood insurance.

SERVPRO of Woodbury / Deptford is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We're dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

24-Hour Emergency Service
Faster to Any Size Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment

Commercial Flood Damage in Woodbury NJ, What to Do in the First 24 Hours After a Flood,

6/16/2017 (Permalink)

Commercial Flood Damage in Woodbury NJ, What to Do in the First 24 Hours After a Flood,

Flood Damage in Woodbury NJ, What to Do in the First 24 Hours After a Flood,

After flood waters subside, document, work with your insurer, and clean up safely!

Whether a flood is caused by ground water, falling water, or home water system malfunction, there are some best practices you’ll need to employ within the first 24 hours after the flood to ensure the safety of your home and family and give you the best outcome possible with your insurance company.

If the flood was serious enough for you to leave your home, be sure you stay safe upon your return. The Federal Emergency Management Agency warns that you should check for any visible structural damage, such as warping, loosened or cracked foundation elements, cracks, and holes before entering the home and contact utility companies if you suspect damage to water, gas, electric, and sewer lines. 

In addition, it’s important to have a working flashlight and turn off all water and electrical sources within the home, Even if the power isn’t operational, it’s a good idea to go to your fuse box and turn off the main, plus all of the individual fuse connections. That way, if the power is reactivated, you’re not at risk for mixing standing water and electricity.

Take Pictures: Before you remove any water or make any repairs, fully document the damage for your insurer by taking photos or video. Digital versions are best, says Ramirez, because they can be stored electronically and easily copied. If you start removing water or making repairs before you photograph the damage, you could potentially decrease the extent of your coverage, he says.

Even if the water in your home is clear, it could be contaminated by sewage or household chemicals. Be sure to throw out any food that may have come into contact with flood waters. FEMA recommends boiling water until authorities declare the water supply is safe.

Find Out if You're in a Disaster Area: Once a region has been officially declared a “disaster area” by government authorities, property owners have access to increased resources, including public services to protect and remediate the area. In addition, you may have access to financial assistance. Your insurance company will have additional information on this or you can contact FEMA directly.

Call Your Insurance Company: Since you should notify your insurer soon as possible after the flood, it’s a good idea to keep your insurance company and local agent’s phone number in your always-ready emergency bag. (Note that the NFIP works through private insurance companies, so you contact your insurer just as you would for any other type of claim). In cases where a flood has affected a region or community, your agent may be busy handling his or her own flood issues. In that case, contact the insurance company’s headquarters. 

Since groundwater flood damage typically isn’t covered by conventional homeowners insurance policies, you’ll need to work with your insurer to determine the cause of the flood and the extent of your coverage. 

Advise your insurance representative of the state of your home and any repairs you intend to do immediately. Be sure to follow the insurance company’s direction about whether or not to wait for an adjuster to inspect the property before making repairs. Document the damage and conversations at every stage of the process.

What can you expect in terms of time to get back to normal? It could be as little as one week if the claim and clean up is minimal to five to six months if you’re working with an insurance adjuster and contractor to complete extensive repairs.

Remove Water: Once you get the OK from your insurer to remove the water, use a sump pump, available from most hardware or home supply stores for $150 to $500, and a wet vac ($40 to $130) Be careful not to injure yourself, especially if you’re carrying buckets of water up and down stairs. Open doors and windows to allow fresh air to circulate so long as that won’t allow in more water. 

Mitigate Mold Damage: Mold can develop within 24 to 48 hours of a flood, says Ashley Small of FEMA, so remove wet contents, including carpeting and bedding, as soon as possible. If an item has been wet for less than 48 hours, it may be salvageable. However, you’ll need to decide whether it holds enough monetary or sentimental value to try to do so. And notify your insurance company before removing items to ensure that you’re not affecting coverage. Always photograph the flood-soaked items.

Rugs, for example, may be dried and then cleaned professionally, which could cost $100 to $500 or more, depending on the size and number. Large pieces of furniture that are saturated will likely be difficult to dry effectively, and should often be discarded. 

You may also wish to hire a flood restoration service—Look for those with Institute of Inspection, Cleaning, and Restoration Certification.

Secure the Property: As the homeowner, it’s your responsibility to secure the property so that no additional damage occurs. Put boards over broken windows and secure a tarp as protection if the roof has been damaged. Again, take photographs to prove to the insurance company that you have done everything possible to protect your home against further damage.

If the home is habitable, take precautions to keep yourself and your family safe from injury. Use flashlights to move around dark rooms, for example. If the home isn’t habitable, don’t try to stay there. Move to a shelter or alternate location. Consult your insurer to find out what provisions the company will make for temporary housing while your home is being repaired.

Humidity, Water Damage, Condensation, Mold, and Indoor Air Quality, in Deptford NJ,

6/13/2017 (Permalink)

Humidity, Water Damage, Condensation, Mold, and Indoor Air Quality, in Deptford NJ,

Humidity, Water Damage, Condensation, Mold, and Indoor Air Quality, in Deptford NJ,

Moisture rides on air currents, and warm air carries more moisture than cool air

To control air flows, make sure the air barrier is continuous

An air barrier helps control airflow both through and within the building enclosure. By controlling airflow, you also control moisture.

If moist indoor air contacts a cold surface — for example, exterior sheathing in cold weather — condensation can result. An air barrier prevents those cold surfaces from being connected with humid indoor air.

Air has a maximum storage capacity for water vapor which depends on temperature. Warm air can store lots of moisture, while cold air can store very little.

As the temperature falls from 90°F down to 20°F, the amount of moisture that can be stored in the air changes by a factor of ten.

Leaky homes didn’t have condensation problems

Older buildings rarely had condensation problems in cold weather because they were so well ventilated — meaning leaky. The relative humidity in an old home would rarely rise above 25%. As we have built tighter houses (and in some cases failed to provide mechanical ventilation), the indoor relative humidity has gone up.

In a heated, tight, unventilated house, the amount of moisture in the air and the amount of condensation that can occur are dramatically different than in an old leaky house. Condensation can occur wherever water vapor can find a cold spot — on roof or wall sheathing, on the inside faces of the windows, and inside the walls.

Let's say it’s 40°F outside and the outdoor relative humidity is 50%. If you allow that outdoor air to enter a building and heat it up to 70°F, the amount of moisture in the air stays exactly the same, but the “tank” gets bigger because the storage capacity of the air increases with the temperature. As a result, the relative humidity initially drops. Then, as moisture is added to the air, the relative humidity rises, and the absolute moisture content rises as well. How do you add moisture to the air? You breathe, sweat, boil water for spaghetti, take hot showers, grow houseplants — and all of those activities generate moisture.

When does indoor humidity become a problem?

Let’s say that air leaks out of a house through holes in the enclosure. As it reaches surfaces colder than 52°F or 53°F, the air will cool. Once it reaches its full capacity to store moisture, condensation occurs.

If the temperature of the outdoor air is around 30°F, the indoor air will drop all of the moisture that it gained on the way out, dumping it on the cold sheathing surface. That’s a typical example of the air leakage condensation cycle. Since condensation in walls can cause puddles — and in extreme cases, rot the framing — condensation is something you want to avoid. Installing an air barrier is one way to help prevent condensation.

Air conditioning can also create condensing surfaces

The same phenomenon can happen in reverse in the summertime. Let’s say the outdoor air is 85°F and the relative humidity is 75%. When outdoor air leaking inward contacts a surface below about 76°F, the moisture in the air will condense. So if you have an exhaust fan in your home, the air leaking in may cause condensation on the air-conditioned surfaces — for example, on the back side of vinyl wallpaper.

If moist air leaks into a house through gaps in the wall or roof, you can have problems. But in a tight house with a good air barrier and a supply-only ventilation system, most of the air that’s drawn inside is drawn in through the air conditioner, so the first cold surfaces it sees are the cooling coils.

If you have air leaks in your building envelope, you usually can’t see the condensation —Unless you have an Infrared Camera with a Visual Inspection. However, condensation is sometimes visible in the attic; all you have to do is look for frost or dampness forming on the underside of the OSB or plywood roof sheathing.

Commercial Water damage in Deptford NJ, Fire Sprinklers,

6/8/2017 (Permalink)

Commercial Water damage in Deptford NJ, Fire Sprinklers are Capable of Cutting Potential Losses in Half

Commercial Water damage in Deptford NJ.  Fire Sprinklers are Capable of Cutting Potential Losses in Half


It’s no secret that fires can result in devastating damage to both the structure of the building and the people that are trapped inside. Another recent study found that when paired with early warning systems, automatic fire sprinklers help to reduce property damage, injuries, and loss of life by over 50%. Those are numbers you just can’t ignore!

Sprinkler Systems Are Virtually Fault-Free
In a recent study conducted on fires, the researchers discovered that fire sprinkler systems operated during 91% of all reported structure fires large enough to activate the systems. Ultimately, nine times out of 10, the sprinkler systems worked. Typically, the reason sprinkler systems stop working due to a lack of maintenance. This fact drives home the importance of regularly repairing your commercial fire sprinkler systems and replacing them if necessary.

SERVPRO is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We're dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

24-Hour Emergency Service
Faster to Any Size Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment

Commercial Water damage in Deptford NJ.

6/8/2017 (Permalink)

Commercial Water damage in Deptford NJ.

Commercial Water damage in Deptford NJ. Insurance property damage water loss.  Water pipe burst from main.  Project required significant air movers, drying and extraction.  Project was completed to customer satisfaction, and prevented Microbial growth. Customer provided a referral as well for another commercial loss. Customer satisfaction form scored a 10 out of 10

SERVPRO is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We're dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

24-Hour Emergency Service
Faster to Any Size Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment

SERVPRO  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO.

Commercial Fire damage in Woodbury NJ, Fire Damage in Woodbury NJ,

6/8/2017 (Permalink)

Commercial Fire damage in Woodbury NJ, Fire Damage in Woodbury NJ,

Commercial Fire damage in Woodbury NJ, Fire Damage in Woodbury NJ,

Whether you own your building, lease your workspace or work at home, business property insurance protects your business’ physical assets.

Commercial property insurance plans vary from policy to policy, but are generally categorized by the type of event leading to a loss, and by what specifically is insured.

SERVPRO is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We're dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

24-Hour Emergency Service
Faster to Any Size Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment

SERVPRO understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO.

Commercial Fire Damage, and Restoration, and the Process of Fire Restoration, Fire Damage in Deptford NJ,

6/6/2017 (Permalink)

Commercial Fire Damage, and Restoration, and the Process of Fire Restoration, Fire Damage in Deptford NJ,

Commercial Fire Damage, and Restoration, and the Process of Fire Restoration, Fire Damage in Deptford NJ.  The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event. One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire a firm that is associated with the Institute of Inspection Cleaning and Restoration Certification.  

Homeowners and business owners may be in shock from the initial devastation. It is important to try and follow the proper steps to achieve a complete fire restoration. Service providers that are associated with the Institute will have the following distinctions: current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information. Customers should also check all references and obtain price quotes prior to hiring anyone. Any contracts that are presented should be reviewed closely.

The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind. If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation. Clean from the ceilings to the floors and vacuum all floors and upholstery. Wash any items that are able to be laundered. Clean the outside with a pressure washer if available. 

If immediate clean up is not done, it can lead to devastating effects. Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue. After a few hours, acid will stain bathrooms and many other areas of the home or business. Within days, walls will discolor permanently and items will begin to rust due to the acid residue.  Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind. Soot residue will be layered throughout the home or business. For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a preloss state. One company or service provider should be able to handle the damage. The seal of Certification by the Institute should be shown on any provider’s website. This shows the customer the reliability and the expertise of the service provider.

Residue and smoky odors need to be removed immediately. Professionals will use the process of fire restoration to achieve satisfactory results. These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteractant and deodorizing fog. Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.

Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. Professionals can be contacted in a timely manner to return the area to a preloss state.  By hiring the right professionals the victims can have some peace of mind during a very stressful time.