Water Removal and Water Extraction
The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action. Being careful and cautious is also a Priority. Also, Making sure electrical items, Appliances, and Outlets are Not a Hazard.
They Identify and Stop the Water Source
They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.
- Stop the Source
- Check for Contaminated Water
They Identify the Type of Water
SERVPRO Franchise Professionals must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.
- White / Category 1 Water
- Gray / Category 2 Water
- Black / Category 3 Water
They Survey the Extent of the Water Damage and Inspect the Premises
They inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.
- Survey Damage
- Complete Safety Inspection
They Move or Block Furniture
They move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture
The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.
Move-Out / Pack-Out
If your home requires extensive restoration or cleaning, SERVPRO Franchise Professionals can conduct an organized, efficient move-out to protect your belongings from further damage.
- Move-Out Service
Emergency Water Removal
Highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. This step helps to reduce drying time and helps to prevent mold and secondary water damage.
- Remove Excess Water
- Use Submersible Pumps and Industrial Wet/Dry Vacuums
Inspect the Carpet Pad and Carpet
SERVPRO Franchise Professionals inspect the carpet and pad and determine if it should be removed to protect the subfloor.
- Inspect Carpet Pad and Remove If Needed
- Inspect Carpet and Remove If Needed
Water Removal Equipment
- Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
- Infrared cameras may be used to find “hidden” water behind walls and ceilings.
- Submersible and gas-powered pumps are used for continuous pumping of high-level water.
- Truck-mounted and portable extraction units perform efficient water removal.