What our Customers say...

Testimonials

During the night, a Thunderstorm occurred and our neighbors tree blow down onto our house. Extensive damage occurred to our house.

Our Windows were damaged,  Shingles and Roof decking were damaged, Rain water poured into our property.

I contacted SERVPRO of Woodbury/Deptford and they provided Emergency services, along with Clean up, and Restoration build back services.

I referred SERVPRO to my neighbor for his cleaning and restoration services.

We had a Bad storm, blow down a tree onto our house.  Our Windows were damaged,  Shingles and Roof decking were damaged, Rain water poured into our property.

I contacted SERVPRO of Woodbury/Deptford and they provided Emergency services, along with Clean up, and Restoration build back services.

I was very satisfied after the cleaning and restoration services.

We had a Water heater failure at our condo and discovered Mold. We contacted SERVPRO of Woodbury Deptford and they came out to perform the Mold Remediation and build back services.

The SERVPRO guys came in with a big air scrubbing machine and they all wore special suits. They contained off the affected area and spent more than two days cleaning up all the mold. When they were done, I was a very satisfied customer.

We found mold in our basement. I called my insurance company and they sent SERVPRO of Woodbury/Deptford out to help me. We were informed we needed to have the carpet, padding, Drywall, and some of the wood studs removed.  They suggested that I have my home tested and gave me the name of several companies that do testing. I must admit I like that they suggested somebody different that created a detailed plan of exactly what needed to be done. The SERVPRO guys came in with a big air scrubbing machine and they all wore special suits. They contained off the affected area and spent more than two days cleaning up all the mold. I had this project completed to my satisfaction.

We had fire and smoke damage in our house.  Soot webs, smoke and fire char was everywhere in my house.  Some structure damage occurred.   I called SERVPRO of Woodbury/Deptford!   The following day they scheduled two (2) technicians to come out to clean and perform all of the services they had quoted me in the estimate.  They were there all day cleaning, restoring, and then reconstruction.

This company completed my project to my satisfaction,   Thank you SERVPRO of Woodbury/Deptford!  

We Had soot damage in our apartment.   I called SERVPRO of Woodbury/Deptford!  They came right out and gave me a free estimate that was very reasonable.  The following day they scheduled two (2) technicians to come out to clean and cleaned our property with Smoke and fire damage.  Previously when I took photos off of my walls there was an outline from the soot, but now it is so clean it looks like it was just painted.  It was such a pleasure having them over to my apartment, they were a load of laughs.  Thank you SERVPRO of Woodbury/Deptford!  

I just want to take a minute to thank SERVPRO of Woodbury/Deptford .  We had a pipe break at our Restaurant,  and SERVPRO sent a crew out to clean everything up.  The restaurant Contents and Structure were saved, cleaned and restored. We will recommend you to anyone who needs help after any event.  For anyone who is reading this, please know that SERVPRO of Woodbury/Deptford has an amazing staff that showed me that they truly care about me and my property.   They took the time to answer all of my questions and they dealt directly with my insurance company.  They really did make it like it never even happened.

We had a kitchen Exhaust fire, and my Insurance company recommended  to call SERVPRO of Woodbury/Deptford. We had grease and smoke throughout the facility.  The following day they scheduled two (2) technicians to come out to clean and perform all of the services they had quoted me in the estimate.   Previously when I took photos off of my walls there was an outline from the soot, but now it is so clean it looks like it was just painted.  It was such a pleasure having this company perform the fire and smoke damage cleaning. Thank you SERVPRO of Woodbury/Deptford!

Hail damage and wind damage occurred to our Siding of our house, along with Broken windows. Our Insurance company recommended to contact  SERVPRO of Woodbury/Deptford

I contacted SERVPRO of Woodbury/Deptford and they provided Emergency services.  The project manager and estimator made me feel comfortable, and they started right away with the clean up.

Within a couple of days, the reconstruction process occurred. Our house was then completed back to normal.

Thank you again SERVPRO WoodBury Deptford

Lightening damage caused a tree to fall on our property. Our Roof collapsed and our Kitchen was damaged, Shingles and Roof decking were damaged.

I contacted SERVPRO of Woodbury/Deptford and they provided Emergency services. The crew prepped the floor, and set up containment, for dust control.

The crew performed professionally and also got us back into our property, sooner than anticipated.

Thank you SERVPRO of Woodbury Deptford.

Bad winds and Storm damage affected our property. Our Windows were damaged,  Shingles and Roof decking were damaged, Rain water poured into our property.

I contacted SERVPRO of Woodbury/Deptford and they provided Emergency services, along with Clean up, and Restoration build back services.

They dealt directly with my insurance company.  They really did make it like it never even happened.

We recently had Storm damage to our property.  Shingles and Roof decking were damaged, with Water intrusion.

I contacted SERVPRO of Woodbury/Deptford and they sent a crew out to Tarp the roof, and set up containment. We really appreciate all that you guys did for us.  Your staff is terrific.  We will recommend you to anyone who needs help after any event. They dealt directly with my insurance company.  They really did make it like it never even happened.

When my Sump Pump failed, I Discovered Mold in my Laundry Area of my Basement.  I called my insurance company and they recommended SERVPRO of Woodbury/Deptford.. They were professional and courteous. They suggested that I have my home tested and gave me the name of several companies that do testing. After testing and Mold remediation, I now have piece of Mind, and have a house back to normal.  Thank you SERVPRO of Woodbury Deptford.

I recently found mold in my Basement and I called my insurance company and they sent SERVPRO of Woodbury/Deptford out to help me. They were prompt and courteous. They suggested that I have my home tested and gave me the name of several companies that do testing. I must admit I like that they suggested somebody different that created a detailed plan of exactly what needed to be done. The SERVPRO guys came in with a big air scrubbing machine and they all wore special suits. They contained off the affected area and spent more than two days cleaning up all the mold. When they were done, they suggested I have it tested again, which I did and I am happy to report that I am mold free!

I had a kitchen fire, and my Insurance company recommended    to call SERVPRO of Woodbury/Deptford!  They came right out and gave me a free estimate that was very reasonable.  The following day they scheduled two (2) technicians to come out to clean and perform all of the services they had quoted me in the estimate.  They were there all day cleaning and checking on their equipment.  Previously when I took photos off of my walls there was an outline from the soot, but now it is so clean it looks like it was just painted.  It was such a pleasure having them over to my apartment, they were a load of laughs.  Thank you SERVPRO of Woodbury/Deptford!  

We had a Sprinkler Pipe break at our Adult Community center and SERVPRO Wodbury Deptford, sent a crew out to clean everything up.  We really appreciate all that you guys did for us.  Your staff is terrific.  We will recommend you to anyone who needs help after any event.  For anyone who is reading this, please know that SERVPRO of Woodbury/Deptford has an amazing staff that showed me that they truly care about me and my property. They turned a rather bad situation into a much more tolerable event.  They took the time to answer all of my questions and they dealt directly with my insurance company.  They really did make it like it never even happened.

Moving into my new apartment, I already had soot damage that was not my fault.  So what did I do?  I called SERVPRO of Woodbury/Deptford!  They came right out and gave me a free estimate that was very reasonable.  The following day they scheduled two (2) technicians to come out to clean and perform all of the services they had quoted me in the estimate.  They were there all day cleaning and checking on their equipment.  Previously when I took photos off of my walls there was an outline from the soot, but now it is so clean it looks like it was just painted.  It was such a pleasure having them over to my apartment, they were a load of laughs.  Thank you SERVPRO of Woodbury/Deptford!  

I am a Property Manager, and was referred to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my Commercial Property so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in Commercial Property.

Recently my entire basement flooded and I had major water damage to my carpeting, tile, paneling, drywall, furniture and personal belongings. SERVPRO of Washington came immediately and began extracting water. The owner accompanied the crew and they quickly put together a plan. They were very professional, knowledgeable and courteous. The crew was like a well-oiled machine and treated my basement as if it was their own home. After the water was extracted they set up numerous fans and dehumidifiers to begin the drying out process. Meanwhile, the Production manager spent time with me explaining the entire process and what would happen over the next several days. Then he was on the phone arranging other services I would need (i.e. my furnace had water in it so I had no heat). Before long he had everything coordinated with the various contractors, as well as my insurance adjuster. The damage was devastating, but SERVPRO had everything under control immediately. I highly recommend them and am extremely pleased with their professionalism and their customer oriented service!

My Franklinville home was hit by a snow last Saturday. A 40ft. tree that had died, fell under the weight of the snow and landed on my home, went through roof attic and landed in a bedroom and destroyed it. My sister’s children had come to visit the night before and that upstairs room is their playroom, very scary! I had water damage on four floors, dining room, kitchen and basement. My deck damaged, doors, windows, pool, shingles destroyed. The next day SERVPRO of Woolwich arrived. Mr. O’Donnell (owner) made my life so much easier. He was easy to talk to, organized, and his staff was caring. They worked quickly and caringly. No mess and always there during a most STRESSFUL time. My house was classified a disaster. What I was very comfortable with, was these eight men came and worked non-stop. A young lady was also with them and made the day a delight. She helped me and always had a gentle smile on her face. She attended the female role as a watched during this time of urgency. What a wonderful service that I had no knowledge about. Although there is still work to be done from different contractors, the team from SERVPRO has made this catastrophe less difficult to bear.

 

My insurance adjuster referred me to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my house so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in their home.

These folks took care of a water loss for my family at the beginning of the year, not only were they extremely professional and respectful of my situation and feelings, but they were the most cautious and informative I've ever seen in a cleanup crew. Although I haven't had much experience with cleanup companies, I feel like they were definitely qualified for the job. They tested, tested, and tested again before they began drying because of how old my house is. They took all the proper steps needed to make sure everything ran smoothly and safely for us and for them. Andrew is the production manager’s name and he treated me and my family like he would his own, this made me feel even more at ease after such a stressful loss. The two office ladies that I was in contact with, can't remember their names, were VERY sweet and soft spoken. They did great job thank you so much. 

I would like to thank SERVPRO of Washington Woolwich for promptly responding to a water disaster that occurred in my rental property here in South Jersey. They were onsite within the hour. They pulled up the carpet and the padding. They then sprayed a "hospital grade" anti-microbial disinfectant. When they were done, they set up their large dehumidifiers and a number of air handlers in a very short period of time. I am happy to report that we were able to get the unit cleaned up, repaired, and "rent ready" before the next reservation arrived. I cannot say enough about their professionalism, their sense of urgency, and their overall competency. I would recommend SERVPRO of Washington/Woolwich to anyone who is in need of any type of water damage clean up.

 

Well, my water heater broke and flooded my finished basement. It was finished and looked great so you can imagine I was very upset. My insurance agent recommended SERVPRO, but not just any SERVPRO, she told me to call SERVPRO of Washington/Woolwich. So I went to their website and I decided to continue with them since their website was very informative... Nowadays I won't go with anyone unless I can read about them on their website, and they even had a few different social media with tips and facts. When they showed up they were all in uniform with a nice vehicle, they were very fast and careful. I was surprised by this. I had never heard of them before. Anyway, they got the cleanup all done in a couple hours and had all their equipment drying out my entire basement the same night. They even recommended a bunch of trusted contractors for me. Joe was the guy's name and he was so patient with me and my wife throughout the whole thing. Recommend every time.

We went away on vacation and when we returned home, we discovered that our hot water heater had blown. We had no idea what to do or who to call. A good friend suggested we call SERVPRO of Woodbury/Deptford so we did. I am happy to report that they sent a crew right out to start cleaning up the mess. They spent hours sucking up the water and moving our furniture. Then they placed big dehumidifiers and air movers. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process. The basement has not looked this good in twenty years. I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Woodbury/Deptford to anyone I know.  

I just want to take a minute to thank SERVPRO of Woodbury/Deptford for assisting us in our time of need.  We had a spigot break at our home and SERVPRO sent a crew out to clean everything up.  We really appreciate all that you guys did for us.  Your staff is terrific.  We will recommend you to anyone who needs help after any event.  For anyone who is reading this, please know that SERVPRO of Woodbury/Deptford has an amazing staff that showed me that they truly care about me and my property. They turned a rather bad situation into a much more tolerable event.  They took the time to answer all of my questions and they dealt directly with my insurance company.  They really did make it like it never even happened.

We went away on vacation and when we returned home, we discovered that our hot water heater had blown. We had no idea what to do or who to call. A good friend suggested we call SERVPRO of Woodbury/Deptford so we did. I am happy to report that they sent a crew right out to start cleaning up the mess. They spent hours sucking up the water and moving our furniture. Then they placed big dehumidifiers and air movers. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process. The basement has not looked this good in twenty years. I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Woodbury/Deptford to anyone I know.  

I just want to take a minute to thank SERVPRO of Woodbury/Deptford for assisting us in our time of need.  We had a spigot break at our home and SERVPRO sent a crew out to clean everything up.  We really appreciate all that you guys did for us.  Your staff is terrific.  We will recommend you to anyone who needs help after any event.  For anyone who is reading this, please know that SERVPRO of Woodbury/Deptford has an amazing staff that showed me that they truly care about me and my property. They turned a rather bad situation into a much more tolerable event.  They took the time to answer all of my questions and they dealt directly with my insurance company.  They really did make it like it never even happened.

While I was having construction work done in my house, the contractor found mold. I called my insurance company and they sent SERVPRO of Woodbury/Deptford out to help me. They were prompt and courteous. They suggested that I have my home tested and gave me the name of several companies that do testing. I must admit I like that they suggested somebody different that created a detailed plan of exactly what needed to be done. The SERVPRO guys came in with a big air scrubbing machine and they all wore special suits. They contained off the affected area and spent more than two days cleaning up all the mold. When they were done, they suggested I have it tested again, which I did and I am happy to report that I am mold free!

 

Moving into my new apartment, I already had soot damage that was not my fault.  So what did I do?  I called SERVPRO of Woodbury/Deptford!  They came right out and gave me a free estimate that was very reasonable.  The following day they scheduled two (2) technicians to come out to clean and perform all of the services they had quoted me in the estimate.  They were there all day cleaning and checking on their equipment.  Previously when I took photos off of my walls there was an outline from the soot, but now it is so clean it looks like it was just painted.  It was such a pleasure having them over to my apartment, they were a load of laughs.  Thank you SERVPRO of Woodbury/Deptford!  

I just want to take a minute to thank SERVPRO of Woodbury/Deptford for assisting us in our time of need.  We had a spigot break at our home and SERVPRO sent a crew out to clean everything up.  We really appreciate all that you guys did for us.  Your staff is terrific.  We will recommend you to anyone who needs help after any event.  For anyone who is reading this, please know that SERVPRO of Woodbury/Deptford has an amazing staff that showed me that they truly care about me and my property. They turned a rather bad situation into a much more tolerable event.  They took the time to answer all of my questions and they dealt directly with my insurance company.  They really did make it like it never even happened.

Tom was outstanding!

SERVPRO received all 10s!

SERVPRO received two (2) "9"s and six (6) "10"s on their evaluation!

Another happy customer that gave SERVPRO all 10s!

Great job! Nice guys.

All 10s! Thank you.

Thank you for helping us through this trying time. Everyone was great!

We appreciate your prompt and courteous service.